AGENDA INFORMATION SHEET
DEPARTMENT: Materials Management
ACM: Bryan Langley
AGENDA DATE: March 28, 2017
SUBJECT
Title
Consider adoption of an ordinance accepting competitive proposals and awarding a contract for the City of Denton Employee Health Clinic and Operation Management Services; and providing an effective date (RFP 6198-awarded to CareHere, LLC in the amount of $20.00 per employee per month (PEPM) for an estimated annual cost of $386,325 for management costs and $566,000 for salaries and supplies with a five (5) year total not-to-exceed $5,010,300).
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BACKGROUND INFORMATION
The City of Denton opened the Employee Health Center (Clinic) in December of 2011 in office space provided by Denton Regional Medical Center in the professional building attached to the hospital. Through a Request for Proposal (RFP) process, the City secured the services of CareHere, LLC, to oversee the Clinic operations and manage the medical staff, who are contract employees of CareHere, and not the City. Our initial staffing model consisted of a full-time physician, a part-time physician, and two medical assistants. The Clinic is currently staffed with a part-time physician, a full-time nurse practitioner, a part-time nurse practitioner, and three medical assistants. The staffing model has evolved over time due to many factors including the need to provide more available appointments to meet demand, staff turnover, availability of providers in the immediate labor market, and staff salary costs.
The Clinic essentially provides all services that a family practice physician performs, in addition to various lab draws that are sent to an outside laboratory for processing. During the first four full years of operation, the Clinic has provided over 35,000 patient appointments to employees, retirees, and dependents that are covered on the City's self-funded health plan. As Table 1 below shows, the Clinic's number of appointments offered and utilized has increased each year ...
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